All purchases made in the online store Areacamper are subject to the General Conditions of Sale set forth in the document with the same name in this website where you can read all the details.
3.4 DELIVERY OF PRODUCTS
3.4.1 DELIVERY DATE
The delivery time is composed of two factors:
-Preparation time: which corresponds to the verification of the information provided by the Client, the preparation of the Order, and making the packages available to the transport agency.
-Estimated delivery time since the carrier receives the goods.
The orders are prepared in a time of 1 to 3 days. Weekends and holidays are not counted.
The delivery times of the carrier verified during a normal period are for shipments within:
Delivery times will be subject to the destination country, transportation agency in charge of the shipment and volume and/or weight of the package. In any case, the period of arrival at customs in the country of destination will usually not exceed 14 days.
Also take into account possible additional delays on these deadlines to perform customs procedures. These procedures are the responsibility of the client.
Please contact our customer service through firstname.lastname@example.org to know more accurately what your shipping costs and delivery times for international shipments may be.
As a general rule we do not carry international shipments of heavy and / or bulky and / or fragile items (glass, bumpers, body panels, etc ...) If you want to know the viability of shipping certain heavy and / or bulky and / or fragile products Contact our commercial team first through email@example.com.
There may be modification of the delivery times in case of anomalies derived from the courier and transport services and complications when supplying the Products.
AREACAMPER can not be held responsible for the consequences due to a delay in delivery.
If any product is not in stock and must be requested from any of the suppliers of Areacamper, the delivery time of the order will begin to count from the arrival of the product to our warehouse. At all times, through your customer account you can track the order. If the client wishes, Areacamper may send the different products separately, bearing in mind that the costs of each shipment will be borne by the buyer.
In case of abnormal delay, you will be notified by email.
Likewise, we provide you with a customer service of AREACAMPER. In case of incidents or having any questions, AREACAMPER offers the following possibilities to be attended:
Customer Service Department of AREACAMPER
Telephone: (+ 34) 622.214.171.124 from Monday to Friday, no local holidays from 9 a.m. to 6 p.m.
Postal Mail: C / Pino Carrasco nº14 local 4 30700 Torre Pacheco (Murcia)
3.4.2 Place of delivery
Unless otherwise stated in the corresponding Accepted Order, the Products together with the purchase order will be delivered to the Customer at the address stated in the Order. The ordered Products will be delivered to the address indicated during the purchase (the Customer must ensure the accuracy of the given address) or at the indicated pick-up point
Transportation will be contracted by AREACAMPER. A transport agency of national scope such as Tips @, Correos Express or Correos will be in charge of the shipment with delivery in domicile of the client.
The expenses of the corresponding transport services will be invoiced, along with the corresponding Accepted Order and according to the billing criteria of AREACAMPER for such cases, the shipping costs are included in the following section.
Certain categories of products, due to their dimensions, can not be delivered through certain means of transport. For this reason, AREACAMPER reserves the right to propose only the carriers available during its purchase process.
3.4.4 Shipping costs
Areacamper makes shipments of non-bulky light packages to:
-Spanish national territory including Canary Islands, Balearic Islands, Ceuta and Melilla
-Countries of the European Union and extra-European European.
-Rest of the world.
To know the rates of your shipments of non-bulky light packages you can directly make the purchase simulation through the web or contact our sales team through firstname.lastname@example.org.
Shipping rates for non-bulky lightweight packages are calculated automatically during the purchase process based on the weight, volume and destination of your order.
As a general rule, Areacamper does not make international shipments of heavy and/or bulky and/or fragile items (glass, bumpers, body panels, etc ...) but if you want to know the viability of shipping certain heavy and/or bulky products and/or fragile contact first with our sales team through email@example.com.
Shipping costs do not include import fees, tariffs or handling charges in any case. These are paid locally and are the responsibility of the client.
All shipping costs on our website are estimates based on the weight and dimensions of your order.
For both national and international shipments, In some cases, the shipping cost calculator may not have made an adjusted calculation of them. In this case, you will be contacted prior to the preparation of your order to receive your approval of the adjustment of shipping costs. Otherwise, the entire amount paid in that transaction will be reimbursed in the same mode of payment that was made.